We are proud of the service we provide and strive to make the best use of the available resources, but are always pleased to receive your comments.
If you have any complaint about any aspect of the service we provide at the surgery please contact the Practice Manger in the first instance to discuss, who is responsible for dealing with these matters. Our complaints procedure is in line with the national criteria.
However, if you feel dissatisfied with the response received from us, you can contact the following body:
Mid and South Essex Integrated Care system
Email: mseicb.complaints@nhs.net